Effective Date: 01/08/2018

• 1. Introduction Welcome to Ampcore Electrical Fitting Contracting L.L.C (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our software and related services, including communication through WhatsApp.
• 2. Information We Collect We may collect the following types of information: Name, email address, phone number User login and credentials Device and browser information Interaction logs with our software Communication metadata through WhatsApp (no message content is stored unless provided by you)
• 3. How We Use Your Information We use your information to: Deliver, manage, and improve our software and services Communicate system updates, alerts, and support messages via WhatsApp Resolve support requests and improve customer experience Ensure compliance with local laws and internal security policies
• 4. WhatsApp Usage By using our services, you agree to receive communication from us via WhatsApp on the number you have provided. This may include: Account notifications Technical support responses Software alerts and updates We use the WhatsApp Business API in accordance with WhatsApp’s Commerce Policy and Business Terms. Your data is handled securely and not shared with unauthorized third parties.
• 5. Sharing of Information We may share your information with: Authorized third-party service providers (e.g., WhatsApp API providers) Legal authorities when required by applicable laws Internal teams for service optimization We never sell or rent your personal data.
• 6. Your Rights As a user, you may: Request access to your data Ask for corrections or updates Withdraw WhatsApp communication consent at any time Request deletion of your data, subject to applicable legal and contractual requirements
• 7. Security We implement strong data protection measures, including encryption, firewall security, and access control, to ensure the integrity and confidentiality of your information.
• 8. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be published on our official website with the revised effective date.
• 9. Contact Us If you have any questions or concerns, you can contact us: 📧 info@ampcoreuae.com 📞 +971 54 368 3021
• 📄 Terms of Service Effective Date: 01/08/2018